We are seeking to expand the dedicated Client Coverage team with an individual focused on managing our OneMSCI relationship with this important client. This individual would be responsible for proactively driving engagement with various teams, supporting their ongoing use of MSCI products and looking for opportunities to continue to expand our partnership.

The role demands a consummate relationship builder, both internally and externally, to ensure superior support for our largest client and to look for opportunities to grow our business with the client through new and expanded solutions. The individual will work very closely with the global Client Coverage team and the Client Services teams supporting the client. In addition, this individual will interact with all parts of the MSCI organization, including Marketing, Research, Product, Indexes Investments, Legal, Technology, and Finance to ensure that we are delivering the full breadth and depth of MSCI resources to the relationship.

· Manage proactive engagement with the client's teams, drive effective communication of key developments & initiatives, and ensure we are set up to deliver superior support across the Americas

· Actively look for growth opportunities, particularly within our Index relationships, through new and expanded solutions, partnerships, product development, research collaborations, etc.

· Drive education efforts related to MSCI products to help reach new users and further retention efforts

· Answer detailed client inquiries about MSCI content and methodologies; actively engage with Client Service on escalated issues / opportunities to ensure priority treatment

· Manage strategic meetings with the client across a range of topics, including key focus areas such as International Investing, Factors and ESG & Climate. This involves building agendas, identifying and engaging appropriate MSCI stakeholder participants, developing content and materials; and owning follow-ups

· Work closely with the Index Product & Research teams to support ETF and index product development, as well as with Marketing to focus on ongoing product support

· Participate in preparation effort for MSCI senior management ahead of senior meetings with the client

· Engage regularly with EMEA Client market data and index provider strategy teams on agreement-related requests

· Communicate with global colleagues covering the relationship to ensure a consistent and holistic approach to managing the relationship and work closely with all other key internal partners to ensure that all significant client needs, opportunities, and pain points are communicated, followed-up upon and escalated as appropriate

· Language skills: Fluency in English required; German, French or Italian would be helpful but not critical

· Knowledge of financial markets and, more specifically, ETFs and other delta-one products

· An understanding of ESG and/or Indexes and the impact they have on the current investment landscape

· Applicable experience working in institutional sales/relationship management in financial sector

· Detail-oriented with strong technical skills, data management experience and/or project management -oriented work

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

 

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

 

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